Shipping policy

Do you offer free delivery?

Any free-delivery threshold or shipping charge applicable to an order will be displayed on the Website and/or at checkout before payment. House of Kaari may offer free-shipping promotions from time to time.

What is your delivery timeline?

Orders are processed after payment confirmation and quality checks. The estimated dispatch and delivery timeline shown on the product page, checkout or order communication should be treated as an estimate unless expressly guaranteed. Courier delays, weather, holidays, strikes, governmental restrictions and other events outside our reasonable control may affect delivery.

How are orders delivered?

Orders are delivered to the shipping address supplied at checkout through House of Kaari's appointed courier/logistics partners. Please ensure the address and mobile number are complete and accurate.

My order has not been delivered

First check the tracking information associated with your order. If the estimated delivery period has passed or tracking appears stalled, contact care@houseofkaari.com or call/WhatsApp +91 87660 79065, Monday–Saturday, 9:30 AM–6:30 PM IST, with your order number.

How do I track my order?

Registered customers: Log in to houseofkaari.com using your registered mobile number, open your profile, go to My Orders, select the relevant order and review the tracking company, tracking number and tracking link shown in the order details.

Guest customers: Use the order-tracking facility available on houseofkaari.com and enter the requested order details, such as your order number and email address, where supported.

India-only shipping

House of Kaari currently ships within India only and does not currently offer international shipping.

Address changes

A shipping-address correction may be requested before dispatch by contacting customer care. Once the order is dispatched, an address change ordinarily cannot be made.